![]() ![]() Please call Citizens State Bank at 31 if you have any questions about Mastercard Identity Check or need to update the mobile number associated with your debit card. Contact Citizens State Bank to remove an “OTP lockout” from your card debit card. You can still use your debit card at other places or use another card if your card is locked because your identity cannot be verified via the OTP. First Citizens Bank and Fair Isaac do not provide 'credit repair' services or advice or assistance regarding 'rebuilding' or 'improving' your credit record. Enroll now to manage your bank accounts and cards online. Checking accounts, savings accounts, mortgages, personal and commercial loan service. If the OTP is entered incorrectly three (3) times, your card will be locked for online purchases at all Mastercard Identity Check merchants. Bank account management is secure, easy and convenient with First Citizens Digital Banking. The One-Time Passcode (OTP) must be entered correctly in order to process your transaction. Once received, you’ll enter the passcode on a checkout screen containing SHAZAM’s logo (shown below). The One-Time Passcode will be sent to the mobile phone number associated with your account via text message. Citizens Bank is available to you from your home or. In an effort to ensure that your account information remains secure, our debit card processor SHAZAM will be implementing Mastercard Identity Check, an additional verification step for online purchases.īeginning August 8, when you make a purchase with your debit card online, you may be asked to confirm your identity by entering a One-Time Passcode. Citizens Bank Internet Banking is a convenient way to access your accounts without going to the Bank. ![]() Keeping your account information safe is our highest priority. Find the perfect checking solution to fit your financial needs. ![]()
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